MySavvy - TekSavvy Community
<main> <ul class="userContent"> <li> <a href="https://community.teksavvy.com/kb/articles/136-paper-billing"> Paper Billing </a> <p> All TekSavvy customers can access paper bills! You can have an agent add this for you over Phone, Social Media, or by adding it through your MySavvy portal! Changing to Paper Billing Log Into your TekSavvy MySavvy Portal account Click on the Billing menu on the left, then click Update Billing Details Click EDIT DETAILS… </p> </li> <li> <a href="https://community.teksavvy.com/kb/articles/134-update-911-address"> Update 911 Address </a> <p> To begin, please return to or log into your TekSavvy MySavvy Portal account Once logged in, use the Dropdown for My Services and select Services Overview. Click on Manage Service. Now click on Update my TekTalk Service address. Enter your new address and click Submit. </p> </li> <li> <a href="https://community.teksavvy.com/kb/articles/122-teksavvy-tv-manage-recordings"> TekSavvy TV Manage Recordings </a> <p> To begin, please return or log into your TekSavvy MySavvy Portal account Once logged in, use the Dropdown for My Services and click on your TV service. Click on Recordings You can delete any recordings you wish and see other pieces of information! PVR is not included with TV service and must be ordered before use. </p> </li> <li> <a href="https://community.teksavvy.com/kb/articles/121-reset-teksavvy-set-top-box"> Reset TekSavvy Set Top Box </a> <p> To begin, please return or log into your TekSavvy MySavvy Portal account Once logged in, use the Dropdown for My Services and click on your TV service. Click Service Hardware. Select the box in question and click Reset. If you are using a smaller screen you may need to click the Arrow button to see this option. </p> </li> <li> <a href="https://community.teksavvy.com/kb/articles/119-speed-changes"> Speed Changes </a> <p> To begin, please return or log into your TekSavvy MySavvy Portal account Once logged in, use the dropdown for My Services and click on your service. Click Change Service to continue. If you receive an error, it is normally because your modem does not support the higher speed. You can check your modem for its approved max… </p> </li> <li> <a href="https://community.teksavvy.com/kb/articles/118-moving-your-service"> Moving Your Service </a> <p> To begin, please return or log into your TekSavvy MySavvy Portal account. Please note, all moves, once placed, cannot be reversed. We also need at least 7-10 business days' notice to a date you may be seeking. Someone over the age of 18 will need to be available. As we may issue a technician to activate the services at… </p> </li> <li> <a href="https://community.teksavvy.com/kb/articles/116-payment-arrangements"> Payment Arrangements </a> <p> To Begin, please log into, or return, to your TekSavvy MySavvy Portal account This option only appears if you are Due Upon Receipt. If you are Credit Card it cannot be added. You can click here to change your payment method. Then log out and back in for it to appear. This option only appears after the account is late. This… </p> </li> <li> <a href="https://community.teksavvy.com/kb/articles/108-update-change-active-modem"> Update / Change active Modem </a> <p> To begin, please return or log into your TekSavvy MySavvy Portal account. Once logged in, use the Dropdown for My Services and click on your service. Click on Change / Add Hardware If a modem is on file but not active. For example, it was mailed to you for a Modem Swap you can select it from the list. If it is your own… </p> </li> <li> <a href="https://community.teksavvy.com/kb/articles/101-troubleshooter-application"> Troubleshooter Application </a> <p> Currently, this tool is only for Cable internet This tool only appears once basic troubleshooting is completed. If needed, please open a ticket here. This tool does not fix any issues or submit tickets. It is only gathering information for customers and agents to review and use to assist with problems. As it helps… </p> </li> <li> <a href="https://community.teksavvy.com/kb/articles/58-viewing-invoices"> Viewing Invoices </a> <p> To begin, please return or log into your TekSavvy MySavvy Portal account. Click Billing and then Invoice & Charge History. Then you can select the invoice in question. The Orange icon is a download link. </p> </li></ul> </main>
