When Do I Setup The New Modem For A Transfer? - TekSavvy Community
<main> <article class="userContent"> <p>If you are transferring your cable services from another provider to us, your old modem will work up to the point the tech has switched everything over.</p><p>When your old modem no longer has the first four lights solid, you can disconnect everything from the old modem and connect your new one.</p><p>When the first four lights on the new modem go solid, test your connection.</p><p>You might need to restart the device you are trying to use.</p> </article> </main>