Sagemcom / HomeHub Set up - TekSavvy Community
<main> <article class="userContent"> <h2 data-id="sagemcom-2864">Sagemcom 2864 </h2><h3 data-id="routed">Routed</h3><ol><li>Navigate to the modem's web interface. <em>(192.168.2.1)</em></li><li>Login using the default username and password. <em>(admin/admin)</em></li><li>Click the <strong>Internet</strong> link. <em>Left hand side of page</em></li><li>Click on the <strong>Internet</strong> tab. <em>Top of page</em></li><li>Enter t<strong>DSL username</strong> into the <strong>User ID</strong> field.</li><li>Enter <strong>DSL password</strong> into the <strong>Password</strong> field.</li><li>Click the <strong>Save</strong> button.</li></ol><h3 data-id="wireless">Wireless</h3><ol><li>Navigate to the modem's web interface. <em>(192.168.2.1)</em></li><li>Login using the default username and password. <em>(admin/admin)</em></li><li>Click on the <strong>Wireless</strong> link. <em>Left hand side of page</em></li><li>Select <strong>Enable</strong> for the <strong>Primary Wireless Network</strong>.</li><li>Select <strong>Enable</strong> for <strong>Broadcast Primary SSID</strong>.</li><li>Set the <strong>SSID</strong> to whatever the would like their network to be named.</li><li>Set the <strong>Password</strong> to the customer's desired password.</li><li>Select the <strong>Security Mode</strong> which suits your needs:<ul><li><strong>No Security -</strong> No password is required making it simple to log into, dangerously unsecure.</li><li><strong>WEP-64 or WEP-128 -</strong> Good compatibility with older devices and suitable security against the average person but WEP can be broken in less than 7 minutes with easily obtained tools.</li><li><strong>WPA-PSK (TKIP) -</strong> Decent compatibility with many older devices, suitable security.</li><li><strong>WPA2-PSK (AES) -</strong> Strong encryption, poor compatibility with older devices.</li><li><strong>WPA/WPA2 (TKIP/AES) -</strong> Selects WPA or WPA2 depending on the capability of the connecting device. <strong>(Recommended in most cases)</strong></li></ul></li><li>Perform the same steps for the <strong>Guest Wireless Network</strong> if desired by the customer.</li><li>Click <strong>Save</strong>.</li></ol><h3 data-id="bridge-mode">Bridge Mode</h3><ol><li>Navigate to the modem's web interface. <em>(192.168.2.1)</em></li><li>Login using the default username and password. <em>(admin/admin)</em></li><li>Click the <strong>Internet</strong> link. <em>Left hand side of page</em></li><li>Click on the <strong>Internet</strong> tab. <em>Top of page</em></li><li>Clear the <strong>User ID</strong> and <strong>Password</strong> fields.</li><li>Click the <strong>Save</strong> button.</li><li>Click on the <strong>Wireless</strong> link. <em>Left hand side of page</em></li><li>Select <strong>Disable</strong> for <strong>Primary Wireless Network</strong> and <strong>Guest Wireless Network</strong>.</li><li>Click the <strong>Save</strong> button.</li><li>Click on the <strong>Network</strong> link. <em>Left hand side of page</em></li><li>Select <strong>Disable</strong> for <strong>DHCP Status</strong>.</li><li>Click the <strong>Save</strong> button.</li></ol><h2 data-id="sagemcom-4350-5250">Sagemcom 4350 & 5250</h2><p><strong>Also Known as:</strong></p><ul><li>Sagemcom F@st 5250</li><li>Sagemcom Fast 5250</li><li>Home Hub 2000 (Bell)</li><li>Steve (Virgin)</li></ul><h3 data-id="routed-1">Routed</h3><ol><li>Navigate to the modem's web interface (<a href="http://192.168.2.1" rel="nofollow noreferrer ugc">http://192.168.2.1</a> or bell.ca/homehub).</li><li>Click on the <strong>Fibe Internet</strong> icon.</li><li>Click on <strong>Settings</strong>.</li><li>Enter the <em>admin</em> password. (admin)</li><li>Click on the <strong>Fibe Internet</strong> icon again.</li><li>Enter the DSL <strong>username</strong> and <strong>password</strong>.</li><li>Click on <em>Connect</em>.</li></ol><h3 data-id="wireless-1">Wireless</h3><ol><li>Navigate to the modem's web interface (<a href="http://192.168.2.1" rel="nofollow noreferrer ugc">http://192.168.2.1</a> or bell.ca/homehub).</li><li>Click On Wi-Fi Settings</li><li>Enter the <em>admin</em> password. (admin)</li><li>Ensure you are on Primary tab.</li><li>Set your primary Wi-fi network to On. You can also set individual bands to on or off.</li><li>You set the Network name and password on each band.</li><li>Ensure you keep a common network name (SSID and password) checked.</li><li>Click Save</li></ol><p>Sagemcom 5566<br></p><h3 data-id="routed-2">Routed</h3><ol><li>Navigate to the modem's web interface (<a href="http://192.168.2.1" rel="nofollow noreferrer ugc">http://192.168.2.1</a> or bell.ca/homehub).</li><li>Click on the <strong>Fibe Internet</strong> icon.</li><li>Enter the <em>admin</em> password.</li><li>Enter the PPPoE login credentials in <strong>User ID</strong> and <strong>Password</strong>.</li><li>Click on <em>Change</em>.</li></ol><h3 data-id="wireless-2">Wireless</h3><ol><li>Navigate to the modem's web interface (<a href="http://192.168.2.1" rel="nofollow noreferrer ugc">http://192.168.2.1</a> or bell.ca/homehub).</li><li>Click On Wi-Fi Settings</li><li>Enter the <em>admin</em> password. (admin)</li><li>Ensure you are on Primary tab.</li><li>Set your primary Wi-fi network to On. You can also set individual bands to on or off.</li><li>You set the Network name and password on each band.</li><li>Ensure you keep a common network name (SSID and password) checked.</li><li>Click Save</li></ol><h2 data-id="bell-modem-and-grandstream">Bell modem and Grandstream</h2><h3 data-id="sagemcom-f%40st-2864">Sagemcom F@st 2864</h3><ol><li>Access the modem's interface via the address <strong>192.168.2.1</strong>.</li><li>Login using the default credentials (admin as username and password), unless the user changed it.</li><li>Click on <strong>Network</strong>.</li><li>Change the details in <strong>Router IP Address</strong> to one that won't conflict the other network equipment (ex.: 192.168.3.1)</li><li>Click save, then verify if the change has been applied properly by accessing the modem's interface with the new address.</li><li>Power-cycle both the modem and ATA.</li></ol><h3 data-id="sagemcom-f%40st-4350">Sagemcom F@st 4350</h3><ol><li>Access the modem's interface via the address <strong>192.168.2.1</strong>.</li><li>Click on <strong>Modem login</strong> on the top-right of the screen and provide the credentials (default password is <strong>admin</strong>).</li><li>Click on <strong>Advanced view</strong>, which is located on the top-right of the screen.</li><li>Select <strong>Network Settings</strong> within the <strong>Modem</strong> section, which is located on the bottom of the screen.</li><li>On the Left side, select <strong>DHCP</strong>.</li><li>Change the details in <strong>Router IP Address</strong> to one that won't conflict the other network equipment (ex.: 192.168.3.1)</li><li>Click save, then verify if the change has been applied properly by accessing the modem's interface with the new address.</li><li>Power-cycle both the modem and ATA.</li></ol><h3 data-id="sagemcom-f%40st-5250">Sagemcom F@st 5250</h3><ol><li>Access the modem's interface via the address <strong>192.168.2.1</strong>.</li><li>Click on <strong>Modem login</strong> on the top-right of the screen and provide the credentials (default password is <strong>admin</strong>).</li><li>Click on <strong>Advanced view</strong>, which is located on the top-right of the screen.</li><li>Select <strong>Network Settings</strong> within the <strong>Modem</strong> section, which is located on the bottom of the screen.</li><li>On the Left side, select <strong>DHCP</strong>.</li><li>Change the details in <strong>Router IP Address</strong> to one that won't conflict the other network equipment (ex.: 192.168.3.1)</li><li>Click save, then verify if the change has been applied properly by accessing the modem's interface with the new address.</li><li>Power-cycle both the modem and ATA.</li></ol><h3 data-id="sagemcom-f%40st-5566">Sagemcom F@st 5566</h3><ol><li>Access the modem's interface via the address <strong>192.168.2.1</strong>.</li><li>Click on <strong>Modem login</strong> on the top-right of the screen and provide the credentials (default password is "admin").</li><li>Click on <strong>Advanced tools and settings</strong>, which is located on the bottom-right of the options on screen.</li><li>Turn off <strong>SIP ALG</strong> under the <strong>Networking</strong> options if it's available.</li><li>Click on <strong>DHCP</strong>.</li><li>Change the details in <strong>Router IP Address</strong> to one that won't conflict the other network equipment (ex.: 192.168.3.1)</li><li>Click save, then verify if the change has been applied properly by accessing the modem's interface with the new address.</li><li>Power-cycle both the modem and ATA.</li></ol><h2 data-id="sagemcom-2864-port-forward">Sagemcom 2864 Port Forward</h2><h3 data-id="note-this-is-only-for-use-with-our-grandstream-ata">Note this is only for use with our Grandstream ATA</h3><h3 data-id="setting-the-static-ip">Setting the Static IP</h3><ol><li>Navigate to the modem's interface. <em>(</em><a href="http://192.168.2.1" rel="nofollow noreferrer ugc"><em>http://192.168.2.1</em></a><em>)</em></li><li>Click on <em>Network</em> under <strong>Settings</strong> on the left.</li><li>Make sure the device is registering in the DHCP Lease Table section.</li><li>If the device is there, under Create a DHCP Reservation choose the device under the <em>Device Name</em> and set the <em>IP Address</em> you want to assign.</li><li>Click on <em>Save</em>.</li></ol><div class="embedExternal embedImage"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://wiki.chatham.teksavvy.ca/mediawiki/images/7/7b/2864_PF1.PNG" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://wiki.chatham.teksavvy.ca/mediawiki/images/7/7b/2864_PF1.PNG" alt="2864 PF1.PNG" /> </a> </div> </div> <p> It's easier to statically assign the same IP the device is already getting in the DHCP Lease Table.</p><h4 data-id="adding-the-port-forwarding-rules">Adding the Port Forwarding Rules</h4><ol><li>While staying under <em>Network</em>, click on Port Forwarding at the top.</li><li>Enter the rules below:</li></ol><p>Rule 1</p><ul><li>Rule Name = <em>Tektalk 1</em></li><li>Protocol = Both</li><li>Source Port (s) = 443</li><li>Destination IP or Hostname = <em>the Grandstream</em></li><li>Destination Port (s) = 443</li><li>Click the arrow next to <em>Rule Name</em> to add a new line</li></ul><p>Rule 2</p><ul><li>Rule Name = <em>Tektalk 2</em></li><li>Protocol = Both</li><li>Source Port (s) = 5012</li><li>Destination IP or Hostname = <em>the Grandstream</em></li><li>Destination Port (s) = 5012</li><li>Click the arrow next to <em>Rule Name</em> to add a new line</li></ul><p>Rule 3</p><ul><li>Rule Name = <em>Tektalk 3</em></li><li>Protocol = Both</li><li>Source Port (s) = 5060-5080</li><li>Destination IP or Hostname = <em>the Grandstream</em></li><li>Destination Port (s) = 5060-5080</li><li>Click the arrow next to <em>Rule Name</em> to add a new line</li></ul><p>Rule 4</p><ul><li>Rule Name = <em>Tektalk 4</em></li><li>Protocol = Both</li><li>Source Port (s) = 16384-16482</li><li>Destination IP or Hostname = <em>the Grandstream</em></li><li>Destination Port (s) = 16384-16482</li></ul><ol><li>Click on <em>Save</em>.</li><li>Powercycle the modem.</li></ol><h2 data-id="sagemcom-5250-port-forward">Sagemcom 5250 Port Forward</h2><h3 data-id="note-this-is-only-for-use-with-our-grandstream-ata-1">Note this is only for use with our Grandstream ATA</h3><ol><li>Navigate to the modem's web interface. <em>(</em><a href="http://192.168.2.1" rel="nofollow noreferrer ugc"><em>http://192.168.2.1</em></a><em>)</em></li><li>Click on <strong>Advanced View</strong> at the top.</li><li>Click on the <strong>Network</strong> icon.</li><li>Under <strong>Network Settings</strong> on the left, click on <em>Port Forwarding</em>.</li><li>Click on <strong>Create Rule</strong>.</li><li>Enter the <strong>Name</strong> you want to give the rule.</li><li>Enter the <strong>Internal</strong> and <strong>External</strong> ports.</li><li>Ensure <strong>Protocol</strong> is <em>both TCP/UDP</em>.</li><li><strong>Select the device</strong> you want to assign the rule to.</li><li>Click <em>Save</em>.</li><li>Powercycle the modem.</li></ol><h2></h2> </article> </main>