iPad / iPhone Set-up - TekSavvy Community
<main> <article class="userContent"> <p>After downloading the app, you will now be on the TekSavvy TV App Login Screen. You will need to enter in your TekSavvy MySavvy Portal account credentials to log in. <a href="https://community.teksavvy.com/kb/articles/75-teksavvy-tv-ordering-service" rel="nofollow noreferrer ugc"><strong>Please note you must order the services first before you can use this App.</strong></a></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2F5G39A5YV1JCT%2F250px-iphonefirsttime1.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/5G39A5YV1JCT/250px-iphonefirsttime1.jpg" alt="250px-Iphonefirsttime1.jpg" height="444" width="250" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>You will be brought to a screen to select a profile. The only profile on the account will be the <strong>Main</strong> profile and will state <strong>MyProfile</strong>. </p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2FAI356BP1SPAZ%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/AI356BP1SPAZ/image.png" alt="image.png" height="444" width="250" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>After choosing <strong>MyProfile</strong>, the main screen opens, and there are several icons across the bottom: <strong>Home</strong>, <strong>Live TV</strong>, <strong>On Demand</strong>, <strong>Recordings</strong> and <strong>Settings</strong></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2F87JHWIZWWVGF%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/87JHWIZWWVGF/image.png" alt="image.png" height="444" width="250" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>If you want to change the <strong>Main</strong> account information, the customer will need to click the <strong>Settings</strong> icon from the main page. It is located on the bottom-right of the screen.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2F0WJAXZRZ3B2D%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/0WJAXZRZ3B2D/image.png" alt="image.png" height="444" width="250" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>Click on <strong>Profile</strong></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2FG52QW9II0SVF%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/G52QW9II0SVF/image.png" alt="image.png" height="444" width="250" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p> Next, a menu will appear with the options <strong>Info</strong>, <strong>My PIN</strong>, <strong>Color Scheme</strong>, <strong>Channel Lists</strong>, <strong>Language</strong>, <strong>Time & Date</strong>, <strong>Switch Profile</strong> and <strong>Create New Profile</strong></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2FZ0I4OCWPD736%2F337px-iphonefirsttime6.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/Z0I4OCWPD736/337px-iphonefirsttime6.jpg" alt="337px-Iphonefirsttime6.jpg" height="599" width="337" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><strong>My PIN</strong> will allow you to protect your profile with a PIN and can also set a personalized PIN on the account.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2FYTY46F7CCQ6O%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/YTY46F7CCQ6O/image.png" alt="image.png" height="444" width="250" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><strong>Color Scheme</strong> will allow you to select different interface colours.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2F31H5HVYK1RID%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/31H5HVYK1RID/image.png" alt="image.png" height="444" width="250" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><strong>Channel Lists</strong> will allow you to create your own personalized channel list to appear in the guide.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2F76DRP5BZT6AG%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/76DRP5BZT6AG/image.png" alt="image.png" height="444" width="250" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><strong>Language</strong> will allow you to select the language of the interface, audio and subtitles.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2F93NLCTDF7IYK%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/93NLCTDF7IYK/image.png" alt="image.png" height="444" width="250" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><strong>Time & Date</strong> will allow you to change the time and date format and your time zone.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2FCQCG051985P2%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/CQCG051985P2/image.png" alt="image.png" height="444" width="250" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><strong>Switch Profile</strong> will allow you to switch profiles within the TekSavvy login.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2FPKUV5E9YQ4VM%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/PKUV5E9YQ4VM/image.png" alt="image.png" height="444" width="250" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><strong>Create New Profile</strong> will allow you to create additional profiles within the TekSavvy login.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2FGKKQ2P1A2JUV%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/GKKQ2P1A2JUV/image.png" alt="image.png" height="444" width="250" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>If you wanted to protect the profile with a PIN, your will need to click on <strong>My PIN</strong>. After clicking <strong>My PIN</strong>, a menu will appear requesting to enter the PIN code. <strong>This will be the default PIN of '0000'. </strong>Click on the button next to <strong>Protect Profile with PIN</strong> to activate it.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2FUV8UY82P844A%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/UV8UY82P844A/image.png" alt="image.png" height="444" width="250" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>If you wanted to change the PIN from the default PIN of '0000', you will need to click on <strong>Change</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2FYBCCQX59D0KA%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/YBCCQX59D0KA/image.png" alt="image.png" height="444" width="250" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>After clicking <strong>Change</strong>, a menu will appear requesting to enter the PIN code. This will be the default PIN of '0000'. Then you will need to enter your new four-digit PIN. Confirm the new four-digit PIN. You should then receive a Success message.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2FA5NBNAS06434%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/A5NBNAS06434/image.png" alt="image.png" height="444" width="250" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p> </article> </main>
