Please Note : You will need your DSL PPPoE Login for all configurations except Bridge Mode. It is listed on the original confirmation E-mail of your order. If you do not have it, please click the Need Support? button to create a ticket to find this information. For configuration in Alberta and British Columbia please set the VCI value to 33.
VDSL Routed
- Disconnect the phone line cable from the DSL port.
- Navigate to the modem's web interface. (http://192.168.1.1) or 192.168.1.1/admin if using Safari
- Click on the Advanced Configuration link. (Top right corner)
- Enter the Admin username and password. (admin/admin)
- Click on the Advanced Setup link.
- Click on the WAN Service link.
- If there is anything present in the Wide Area Network (WAN) Service Setup table, check the Remove box(es) and click the Remove button.
- Click on the Layer2 Interface link.
- Click on the ATM Interface link.
- If there is anything present in the DSL ATM Interface Configuration table, check the Remove box(es) and click the Remove button.
- Click on the PTM Interface link.
- If there is anything present in the DSL PTM Interface Configuration table, check the Remove box(es) and click the Remove button.
- Click the Add button found on the PTM Interface page.
- Check the Path0 (Fast) and Path1 (Interleaved) boxes. (This step may not be applicable on some firmware versions)
- Click Apply/Save.
- Click the WAN Service link.
- Click the Add button.
- Select the appropriate WAN Service Interface Configuration value from the drop down list:
- Click Next.
- Select PPP over Ethernet (PPPoE).
- Set the 802.1P Priority field to 1.
- Set the 802.1Q VLAN ID field to 35.
- Click Next.
- Enter the DSL username into the PPP Username field.
- Enter the DSL password into the PPP Password field.
- Ensure "Enable Firewall" and "Enable NAT" Check boxes are checked
- Click Next.
- Click Next. (Routing -- Default Gateway page)
- Click Next. (DNS Server Configuration page)
- Click Apply/Save (WAN Setup - Summary page)
- Click on the Advanced Setup link.
- Click on the DSL link.
- If Stinger Mode Enable is not selected, select it
- Click Apply/Save
- Reconnect the phone line cable from the DSL port.
If the internet light does not turn on green, try a reboot.
- Click Management
- Click Reboot and then click Reboot again in the top center of the page.
ADSL Routed
- Disconnect the phone line cable from the DSL port.
- Navigate to the modem's web interface. (http://192.168.1.1) or 192.168.1.1/admin if using Safari
- Click on the Advanced Configuration link. (Top right corner)
- Enter the Admin username and password. (admin/admin)
- Click on the Advanced Setup link.
- Click on the WAN Service link.
- If there is anything present in the Wide Area Network (WAN) Service Setup table, check the Remove box(es) and click the Remove button.
- Click on the Layer2 Interface link.
- Click on the PTM Interface link.
- If there is anything present in the DSL PTM Interface Configuration table, check the Remove box(es) and click the Remove button.
- Click on the ATM Interface link.
- If there is anything present in the DSL ATM Interface Configuration table, check the Remove box(es) and click the Remove button.
- Click the Add button.
- Enter the value of 0 for VPI and 35 for VCI.
- Check the Path0 (Fast) and Path1 (Interleaved) boxes. (This step may not be applicable on some firmware versions)
- Set the DSL Link Type to EoA
- Set the Encapsulation Mode to LLC/SNAP-BRIDGING
- Set the Service Category to UBR Without PCR
- Click Apply/Save.
- Click the WAN Service link.
- Click the Add button.
- Select the appropriate WAN Service Interface Configuration value from the drop down list.
- Click Next.
- Select PPP over Ethernet (PPPoE).
- Click Next.
- Enter the DSL username into the PPP Username field.
- Enter the DSL password into the PPP Password field.
- Ensure "Enable Firewall" and "Enable NAT" Check boxes are checked
- Click Next.
- Click Next. (Routing -- Default Gateway page)
- Click Next. (DNS Server Configuration page)
- Click Apply/Save (WAN Setup - Summary page)
- Reconnect the phone line cable from the DSL port.
If the internet light does not turn on green, try a reboot.
- Click Management
- Click Reboot and then click Reboot again in the top center of the page.
VDSL Bridged
- Navigate to the modem's web interface. (http://192.168.1.1)
- Click on the Advanced Configuration link. (Top right corner)
- Enter the Admin username and password. (admin/admin)
- Click on Wireless and uncheck the Enable box.
- Click on Apply/Save.
- Click on the Advanced Setup link.
- Click on the WAN Service link.
- If there is anything present in the Wide Area Network (WAN) Service Setup table, check the Remove box(es) and click the Remove button.
- Click on the Layer2 Interface link.
- Click on the ATM Interface link.
- If there is anything present in the DSL ATM Interface Configuration table, check the Remove box(es) and click the Remove button.
- Click on the PTM Interface link.
- If there is anything present in the DSL PTM Interface Configuration table, check the Remove box(es) and click the Remove button.
- Click the Add button.
- Check the Path0 (Fast) and Path1 (Interleaved) boxes. (This step may not be applicable on some firmware versions)
- Click Apply/Save.
- Click the WAN Service link.
- Click the Add button.
- Select the appropriate WAN Service Interface Configuration value from the drop down list:
- Click Next.
- Select Bridging.
- Set the 802.1P Priority field to 1 for Ontario and Quebec / Alberta and British Columbia -1
- Set the 802.1Q VLAN ID field to 35 for Ontario and Quebec / Alberta and British Columbia -1
- Click Next.
- Click Apply/Save (WAN Setup - Summary page)
ADSL Bridged
- Navigate to the modem's web interface. (http://192.168.1.1)
- Click on the Advanced Configuration link. (Top right corner)
- Enter the Admin username and password. (admin/admin)
- Click on Wireless and uncheck the Enable box.
- Click on Apply/Save.
- Click on the Advanced Setup link.
- Click on the WAN Service link.
- If there is anything present in the Wide Area Network (WAN) Service Setup table, check the Remove box(es) and click the Remove button.
- Click on the Layer2 Interface link.
- Click on the PTM Interface link.
- If there is anything present in the DSL PTM Interface Configuration table, check the Remove box(es) and click the Remove button.
- Click on the ATM Interface link.
- If there is anything present in the DSL ATM Interface Configuration table, check the Remove box(es) and click the Remove button.
- Click the Add button.
- Enter the value of 0 for VPI and 35 for VCI.
- Check the Path0 (Fast) and Path1 (Interleaved) boxes. (This step may not be applicable on some firmware versions)
- Set the DSL Link Type to EoA
- Set the Encapsulation Mode to LLC/SNAP-BRIDGING
- Set the Service Category to UBR Without PCR
- Click Apply/Save.
- Click the WAN Service link.
- Click the Add button.
- Select the appropriate WAN Service Interface Configuration value from the drop down list:
- Click Next.
- Select Bridging.
- Set the 802.1P Priority field to -1.
- Set the 802.1Q VLAN ID field to -1.
- Click Next.
- Click Apply/Save (WAN Setup - Summary page)
