As of this page creation, there is no way to apply a Static IP or a Subnet on Cable internet. If this changes, we will update this page accordingly. As it stands this is a DSL only feature currently.
Also Note: The prices and details may change at any time. An agent when applying it will provide you the most up to date information if changed.
Do I need one?
Most customers do not need a Static IP or a Subnet. This is just an option for customers who do require these advanced features. All customers are assigned via Automatic (DHCP) public IP information to access the internet.
What does it cost?
1 IP Address $4.00 (If you want a Static for IPv4 and IPv6 this will be charged twice)
/30 2 IP Addresses $5.00 / month
/29 6 IP Addresses $10.00 / month
/28 14 IP Addresses $20.00 / month
Can I have a Static and DHCP address?
No you are unable to. As the Static replaces the IP assigned to your login. As such, you cannot run both.
Can I have more than 1 Static IP or Subnet alone?
You can only have 1 Static IP for IPv4 and IPV6. Each one has its own fee. You will use Subnets within your personal network for more address blocks. You must have a Static IP for get a Subnet.
What do I have to configure?
Static IP is automatic to your DSL login. You just need to unplug your modem a full 10 minutes from the power source once applied. When you connect again, the Static will be in effect.
Subnet addresses are advanced and not supported. We can share some basic information on the topic. For more assistance, you would need to seek out online support from other resources on the topic.
These instructions are a basic guide only. Some combo devices and routers may have other settings that need to be changed.
Using the example of /29 220.127.116.11 / 255.255.255.248
- The first usable IP (18.104.22.168) needs to be assigned to the gateway device (combo modem or standalone router). The default gateway of 192.168.x.x will be changed to that IP(22.214.171.124) and the subnet mask needs to changed as well to the one listed on your account(255.255.255.248) and will be a 255.255.255.x address. This will be provided when you request the Subnet.
- It is recommended that DHCP be turned off if you only plan on using the subnet IP's.
- NAT should also be disabled if only the subnet IP's are to be used. If the subnet will not work, disable NAT on the router and note that devices not being assigned an IP from the subnet will no longer be able to route traffic.
- Starting with one device needed to set the to Network Card to Use the Following IP with the next IP in the range.
- The second device will use the next available.
- Continue increasing the IPv4 value by one until there are no more IP's to use or no other devices the customer wants to connect. With this example the last IP is 126.96.36.199.
This leave's 2 IP's left for the .205 and .206 address. Please note again this is a very basic example.