TekSavvy Blast - TekSavvy Community
<main> <article class="userContent"> <h2 data-id="connecting-the-router">Connecting The Router</h2><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2FXUE8AXK0U0OR%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/XUE8AXK0U0OR/image.png" alt="image.png" height="557" width="500" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2FW1IV9NTLD649%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/W1IV9NTLD649/image.png" alt="image.png" height="949" width="426" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>Step 1: Connect the router to a power outlet.</p><p>Step 2: Connect one end of an Ethernet cable (Cat 6 or higher if possible) to the WAN port on the back of the router. Connect the other end into the LAN ports of your modem.</p><p>Step 3: The solid blue light shows a proper connection. </p><h2 data-id="quick-set-up">Quick Set-Up</h2><p>Log into the modem interface <a href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=http%3A%2F%2F192.168.1.1" rel="nofollow noreferrer ugc"><strong>192.168.1.1</strong></a>, enter this directly into your Web browser address bar.</p><ul><li>Username: admin</li><li>Password: Found on a sticker on the back of your modem. This is listed as the user/password on the sticker.</li></ul><p>The wizard will automatically open with the following screens.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2FWT7X6MOADCTC%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/WT7X6MOADCTC/image.png" alt="image.png" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2F1U2S68JZPEK6%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/1U2S68JZPEK6/image.png" alt="image.png" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>Set the preferred Wireless Network & Password. Band-steering is enabled by default.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2FFJHUPM8B1J5D%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/FJHUPM8B1J5D/image.png" alt="image.png" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>Enter in the preferred login (this should be filled in)<a href="https://community.teksavvy.com/messages/add/TSI_Support" rel="nofollow noreferrer ugc"> <strong>If it does not, please reach out to us to find your username and password.</strong></a></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2FX71OEHNZ676V%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/X71OEHNZ676V/image.png" alt="image.png" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2FLSMY6GQBPD4Q%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/LSMY6GQBPD4Q/image.png" alt="image.png" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <h2 data-id="wireless-app-quickstart-guide">Wireless App Quickstart Guide</h2><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2FI60M1CN5X037%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/I60M1CN5X037/image.png" alt="image.png" height="517" width="800" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>Once connected, you can download <strong>TekSavvy Home Wi-Fi Pro</strong> in the App Store/Play Store and download. Please note you must wait at least 10 minutes to continue with the App once the router is online.</p><p>Select <strong>Sign Up</strong>. Enter the information to continue.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2F41BBHRYJFH4C%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/41BBHRYJFH4C/image.png" alt="image.png" height="1187" width="643" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>Scan the QC code with the App. This is found on the sticker on the back.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2FC5073HCHTPS0%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/C5073HCHTPS0/image.png" alt="image.png" height="1258" width="661" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>Enter your CID number (just the number). You can find this in your <a href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fmysavvy.teksavvy.com%2F" rel="nofollow noreferrer ugc"><strong>TekSavvy MySavvy Portal account</strong></a> or on an invoice.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2FACLQT5YF1NGJ%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/ACLQT5YF1NGJ/image.png" alt="image.png" height="812" width="675" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>If the <strong>Wireless</strong> is set up you can click <strong>Skip the next step</strong> to continue.</p><p>TekSavvy is not including a MESH system currently. Click <strong>I don't have a Mesh system</strong> unless you have your own you wish to use.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2FLP9QAAUXML0Y%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/LP9QAAUXML0Y/image.png" alt="image.png" height="1085" width="586" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>Now you can go ahead and start using the App!</p><h2 data-id="wireless-changes-manual">Wireless Changes Manual</h2><h3 data-id="disable-band-steering">Disable Band Steering</h3><p>Band-steering is enabled by default to improve wireless performance. You will see one network, it will automatically change seamlessly between 2.4Ghz/5Ghz based on signal strength/interference.<a href="https://community.teksavvy.com/messages/add/TSI_Support" rel="nofollow noreferrer ugc"> <strong>If you need this completed please send us a ticket with the request</strong></a>.</p><p>Log into the modem interface <a href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=http%3A%2F%2F192.168.1.1" rel="nofollow noreferrer ugc"><strong>192.168.1.1</strong></a>, enter this directly into your Web browser address bar.</p><ul><li>Username: admin</li><li>Password: Found on a sticker on the back of your modem. This is listed as the user/password on the sticker.</li></ul><p>Click <strong>Wi-Fi</strong> on the sidebar and then <strong>Wi-Fi Primary</strong>. Here you can change the <strong>SSID (Network ID)</strong>, <strong>Security type</strong>, and <strong>Security Key (Wireless password)</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2F4SYPHT1436CR%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/4SYPHT1436CR/image.png" alt="image.png" height="407" width="1033" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <h2 data-id="factory-reset">Factory Reset</h2><p>Log into the modem interface <a href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=http%3A%2F%2F192.168.1.1" rel="nofollow noreferrer ugc"><strong>192.168.1.1</strong></a>, enter this directly into your Web browser address bar.</p><ul><li>Username: admin</li><li>Password: Found on a sticker on the back of your modem. This is listed as the user/password on the sticker.</li></ul><p>Click <strong>Tools</strong> and then <strong>Smart Activate</strong>. Then click <strong>Factory Reset</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2FWAIX9CG69A46%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/WAIX9CG69A46/image.png" alt="image.png" height="496" width="1028" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <h2 data-id="port-forwarding">Port Forwarding</h2><p>Log into the modem interface <a href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=http%3A%2F%2F192.168.1.1" rel="nofollow noreferrer ugc"><strong>192.168.1.1</strong></a>, enter this directly into your Web browser address bar.</p><ul><li>Username: admin</li><li>Password: Found on a sticker on the back of your modem. This is listed as the user/password on the sticker.</li></ul><p>Click <strong>Advanced</strong>, then <strong>Security and Port forwarding</strong>. Enter all information and click <strong>Apply</strong>. <a href="https://community.teksavvy.com/kb/articles/10-how-do-i-set-up-port-forwarding" rel="nofollow noreferrer ugc"><strong>For an example, see how TekTalk would be set up here.</strong></a></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2FLTT5DK1OMKXO%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/LTT5DK1OMKXO/image.png" alt="image.png" height="1759" width="2079" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <h2 data-id="parental-control">Parental Control</h2><p>Log into the modem interface <a href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=http%3A%2F%2F192.168.1.1" rel="nofollow noreferrer ugc"><strong>192.168.1.1</strong></a>, enter this directly into your Web browser address bar.</p><ul><li>Username: admin</li><li>Password: Found on a sticker on the back of your modem. This is listed as the user/password on the sticker.</li></ul><p>Click <strong>Advanced</strong> and go to <strong>Parental Control</strong>. You will now see three options. <strong>Scheduling Access</strong>, <strong>Service Blocking</strong>, and <strong>Website Blocking</strong>.</p><p><strong>Scheduling Access:</strong> Select the Device in question from the drop-down, or click MAC address and enter the MAC of the device to block. Select the days of the week or all days and click <strong>Apply</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2FTP6WPFRSXAV9%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/TP6WPFRSXAV9/image.png" alt="image.png" height="368" width="966" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><strong>Service Block</strong>: Select the device or IP address and the service to block. Click <strong>Apply</strong>. If the service is not in the dropdown click <strong>New</strong>.</p><p><strong>Website Block</strong>: Enter the Website address and the device in question or IP address. Click <strong>Apply</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2FO5V43FBTUB7Q%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/O5V43FBTUB7Q/image.png" alt="image.png" height="500" width="985" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p> </article> </main>
