Moving Your Service - TekSavvy Community
<main> <article class="userContent"> <p>To begin, please return or log into your <a href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fmysavvy.teksavvy.com%2F" rel="nofollow noreferrer ugc"><strong>TekSavvy MySavvy Portal account</strong></a>.</p><ul><li>Please note, all moves, once placed, cannot be reversed. </li><li>We also need at least 7-10 business days' notice to a date you may be seeking.</li><li>Someone over the age of 18 will need to be available.</li><li>As we may issue a technician to activate the services at your new location. That means you will need to ensure you have a Coax/Phone jack to plug your modem into when you arrive. As they will not be helping you with that or installing a jack.</li><li>All dates are tentative until confirmed by our Vendor. We will E-mail you with this information once it is available.</li><li>Make sure to take all equipment (ATA’s, modems, routers), power adapters, and cables ( coax, Ethernet, phone cables, etc) as possible. As you will continue to use your current devices at the new location.</li><li>As a reminder, please make sure they are able to access any communication rooms (if applicable). Make sure if a letter of permission for drilling or extra work is on hand before the appointment.</li><li>You may need to ask the landlord or building manager in advance about new activation processes.</li></ul><p>If you need a letter of permission, <a href="https://community.teksavvy.com/kb/articles/112-letter-of-permission" rel="nofollow noreferrer ugc"><strong>click here</strong></a></p><p>Once logged in, use the Dropdown for <strong>My Services</strong> and click on your service. Once selected click <strong>Move my Service</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2FW3HHBYVJ17J4%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/W3HHBYVJ17J4/image.png" alt="image.png" height="537" width="1285" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>Enter the new address and click <strong>Continue</strong>. Please make sure to enter any possible Apartment, Basement, or Unit numbers we need. You can click <strong>Can't Find your Address ?</strong> to find it manually.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2FN92N85B7CD3R%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/N92N85B7CD3R/image.png" alt="image.png" height="584" width="1015" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>Select your Same package or any in the list that may apply you wish to change to <strong>Click Continue Order</strong>.</p><p>The earliest date and time will appear to select from. You can select dates in the future.</p><p>Review the changes to continue.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://community.teksavvy.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6032279%2Fuploads%2F45CADHQP8KXG%2Fimage.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032279/uploads/45CADHQP8KXG/image.png" alt="image.png" height="253" width="1021" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p> </article> </main>
